HandsOn Hong Kong – Assistant Program Manager

In times of crisis—and times of calm—Hong Kong’s charities are a lifeline for the city’s most vulnerable. Even before the global pandemic, 1.5 million Hongkongers were living below the poverty line. As a local charity, HandsOn Hong Kong mobilizes thousands of volunteers each year to support the city’s non-profits and the tens of thousands of people they serve. Each month, we run up to 200 volunteer activities on our calendar as a free service—as part of our mission to empower everyone in Hong Kong to volunteer.

We regularly help companies achieve their CSR and community engagement objectives by organizing meaningful volunteer programs for their employees. The HandsOn Hong Kong team is looking for a dynamic and experienced Assistant Program Manager to oversee the development and execution of these corporate volunteering programs which connect non-profits with volunteer manpower and resources to help achieve their missions.

If you have experience in program management and events, and would thrive organizing various types of programs for a purpose-driven organization, then we want to hear from you! As part of HandsOn’s small but mighty team, your creativity, flexibility and can-do attitude are highly valued. In return, you will be working with a dedicated team that embraces a culture of supportiveness.

Responsibilities

  • Develop and drive corporate volunteering programs that provide value to the community and engaging experiences for volunteers
  • Oversee management of corporate volunteering programs, ensuring high-quality output and on-time, on-budget delivery; engage external vendors or freelance help as appropriate
  • Act as a trusted account manager for corporate partners and provide them with regular communications and updates on programs, including proposals, milestone timelines, program rundowns and post-program reports
  • Lead corporate volunteering programs and be the host on-site; deliver briefings and debriefings as well as provide guidance and support to volunteers
  • Build and maintain relationships with NGO partners to best understand their needs and identify options for corporate volunteering or grant-funded programs
  • Review and evaluate corporate volunteering programs regularly and seek continuous improvement and innovation to expand HOHK’s offerings
  • Manage customized websites for corporate employee registration and volunteering (training provided)
  • Track and record corporate volunteering programs for annual and regular reporting
  • Recruit, train and supervise freelance staff and interns as needed
  • Plan and support HOHK’s fundraising events–with a focus on our annual community service week, Serve-a-thon
  • Build relationships with community stakeholders to advance the mission and development goals of the organization

Requirements

  • 3+ years of experience in a program/event management role, experiences from the corporate / NGO sector are both welcome
  • Excellent organizational and project management skills; Strong interpersonal, communication and presentation skills to build relationships with stakeholders
  • Ability to work independently with a high degree of judgment and professionalism
  • A multi-tasker who can manage, keep track of and report on multiple projects at one time
  • An effective team player with good collaboration skills
  • Passion for community involvement and a strong personal drive; Commitment to HOHK’s mission of service
  • Proficiency in the use of online conferencing tools such as Zoom
  • Fluency in written and spoken English and Cantonese

Cover letter and CV (with current and expected salary) should be sent to Bonnie@handsonhongkong.org.