About HandsOn Hong Kong
HandsOn Hong Kong (HOHK) is a registered charity whose mission is to empower everyone in Hong Kong to volunteer. We envision a community where everyone serves to meet social needs. Founded in 2007, the organization develops service programs to help local, under-served non- profit organizations and connects them with the volunteer manpower they need to achieve their mission. Each month, HOHK runs up to 200 volunteer activities as a free public service, supporting our 100+ NGO partners who focus on causes such as alleviating poverty, educating children, assisting the elderly, empowering people with disabilities, feeding the poor, helping the homeless, supporting animal welfare, environmental conservation and more. We regularly help companies achieve CSR and community engagement objectives by developing volunteer programs for employees. www.handsonhongkong.org.
Program Manager
Reports to: Director of Programs
Direct reports: Program Coordinator / Officer, Freelance Program Managers (as needed), Interns (as needed)
Job purpose: The Program Manager oversees the development and execution of meaningful community engagement programs that meet the needs of our NGO partners, support corporate CSR and employee engagement goals and may fulfil requirements for specific program grants
Type of role: Full-time, permanent employment
Place of work:
HandsOn Hong Kong office, Cheung Sha Wan, Kowloon
Remotely / from home when necessary
Program work throughout Hong Kong
Main duties
- Develop corporate volunteering programs that provide value to the community and engaging experiences for volunteers
- Oversee management of corporate volunteering programs, ensuring high-quality output and on-time, in-budget delivery; engage external vendors or freelance help as required
- Research and test new virtual program ideas to expand the variety of HOHK’s corporate offerings
- Act as account manager and lead for corporate partners to ensure that programs meet their CSR and employee engagement objectives
- Provide regular communications and updates to corporate partners, including program proposals, activity rundowns, timelines and post-program reports
- Lead corporate volunteering programs and provide on-site briefings/debriefings, guidance and support to volunteers
- Build and maintain relationships with NGO partners to best understand their needs and match with options for corporate volunteering or grant-funded programs
- Provide corporate volunteering program updates and photos for featured stories on HOHK website and social media campaigns
- Track and record HOHK’s corporate volunteering programs for annual and regular reporting
- Recruit, train and supervise freelance staff and interns as needed
- Assist and support HOHK fundraising events and reporting, including Serve-a-thon, Hike for Hong Kong and Annual Report
- Build relationships with community stakeholders to advance the mission and development goals of the organization
Skills required
- A successful track record (with corporates or non-profits) in project management and program execution, preferably related to CSR
- At least 6 years of relevant professional work experience (candidates with less experience will be considered as Assistant Program Manager)
- Excellent organizational and project management skills; Strong interpersonal, communication and presentation skills to build relationships with stakeholders
- Ability to work independently with a high degree of judgment and professionalism
- A multi-tasker who can manage, keep track of and report on multiple projects at one time
- An effective team player with good collaboration skills
- Passion for community involvement and a strong personal drive; Commitment to HOHK’s mission of service
- Fluency in written and spoken English and Cantonese
Cover letter and CV may be sent to bonnie@handsonhongkong.org. Please also include current salary and expectation. References to be provided upon request. Only shortlisted candidates will be contacted individually.