About HandsOn Hong Kong
HandsOn Hong Kong is a registered charity whose mission is empowering everyone in Hong Kong to volunteer. Founded in 2007, the organization develops service programs to help local, under-served non-profit organizations and connects them with the volunteer manpower they need to achieve their mission. Each month, HandsOn runs up to 150 volunteer activities as a free public service, supporting our 100 NGO partners who focus on causes such as alleviating poverty, educating children, assisting the elderly, empowering people with disabilities, feeding the poor, supporting animal welfare, environmental conservation and more. We regularly help companies achieve CSR and community engagement objectives by developing volunteer programs for employees.
Title: Data and Technology Specialist (part time)
Reports to: Program Manager
Job purpose: The Data and Technology Specialist will support all IT aspects of HOHK’s services, for the purpose of creating efficiencies and empowering more people in Hong Kong to volunteer
Type of role: 2 days per week
Six-month contract position
Possibility of extension to full-time, permanent employment
Place of work: HandsOn Hong Kong office, Cheung Sha Wan, Kowloon
Main duties
Maintain HOHK website, updating content as needed and uploading volunteer programs using Salesforce platform
Coordinate launch of new mobile application for HOHK
Liaise with digital platform / CRM system providers HandsOn Connect and Salesforce for new feature requests and trouble shooting; oversee testing and modifications as needed
Develop customized landing pages for corporate employee registration and volunteering
Integrate all HOHK databases into Salesforce and streamline data capture, maintenance and usage processes
Review data privacy and protection practices at HOHK to ensure legal compliance; implement adjustments as needed
Create new system communication templates and user manuals for volunteers and volunteer leaders
Identify opportunities for operational efficiency through optimization of digital processes—particularly in monitoring and reporting outputs from volunteer programs
Provide support as needed across all digital platforms
Skills required
Bachelor’s Degree (or studying towards degree) in Digital Marketing, Digital Design, Information Technology or related fields
Experience working with data and digital platforms
Working knowledge of (or ability to quickly learn) Salesforce
Self-starter, ability to work with minimal direction
Passion for community involvement and commitment to HOHK’s mission of service
Written and spoken Cantonese and English required
Cover letter and CV may be sent to bonnie@handsonhongkong.org. Please also include current salary and expectation. References to be provided upon request. Only shortlisted candidates will be contacted individually.
