About HandsOn Hong Kong

HandsOn Hong Kong (HOHK) is a registered charity whose mission is to empower everyone in Hong Kong to volunteer. We envision a community where everyone serves to meet social needs. Founded in 2007, the organization develops service programs to help local, under-served non- profit organizations and connects them with the volunteer manpower they need to achieve their mission. Each month, HOHK runs up to 200 volunteer activities as a free public service, supporting our 100+ NGO partners who focus on causes such as alleviating poverty, educating children, assisting the elderly, empowering people with disabilities, feeding the poor, helping the homeless, supporting animal welfare, environmental conservation and more. We regularly help companies achieve CSR and community engagement objectives by developing volunteer programs for employees. www.handsonhongkong.org.

Title: Digital Coordinator

Reports to: Program Manager

Job purpose: The Digital Coordinator will support, update and maintain all systems and digital aspects of HOHK’s services, for the purpose of empowering people in Hong Kong to volunteer

Type of role: Full-time, permanent employment

Place of work: HandsOn Hong Kong office, Cheung Sha Wan, Kowloon. Remotely / from home when necessary

Main duties: 

  • Maintain the HOHK website, regularly updating content, images and stories
  • Upload volunteer programs on the HOHK website using Salesforce platform (training provided)
  • Support the launch of the new mobile application for HOHK by liaising with digital platform providers for trouble shooting, testing and modifying as needed
  • Create customized landing pages for corporate employee registration and volunteering, based on templates provided
  • Integrate HOHK databases into Salesforce to streamline data capture, maintenance and usage; ensure regulatory compliance for data privacy and protection
  • Administration of G Suite software and tools for the organization
  • Analyze and report on data from volunteer activity, surveys and more
  • Enable volunteers and volunteer leaders’ usage of the app with communication templates and user manuals
  • Provide support as needed across all systems and digital platforms

Skills required

  • 1-2 years’ experience working with digital platforms, CMS and data
  • Bachelor’s Degree in Information Systems, Digital Marketing, Digital Design or related fields
  • Comfortable working with data
  • Ability to quickly learn Salesforce (working knowledge an advantage but not required)
  • Self-starter, ability to work with minimal direction
  • Passion for community involvement and commitment to HOHK’s mission of service
  • Written and spoken Cantonese and English required

Cover letter and CV may be sent to bonnie@handsonhongkong.org. Please also include the current salary and expectations. References to be provided upon request. Only shortlisted candidates will be contacted individually.